Returns and exchanges

Our Policy

  1. Return and exchange must be done in one of our Bella Donna shops.
  2. All after sales service will be made upon presentation of receipt or the order number.
  3. All returns and exchanges should be made within 7 days.
  4. Only items proven to have manufactured defects will be exchanged or refunded.
  5. Product must be returned in its original state and packaging.
  6. Proof of Purchace, in the form of a valid sale receipt, must be presented upon exchange
  7. Items on sales cannot be exchanged, refunded or repaired.
  8. The management reserves the right for all refunds.